Mission, Vision and Values

Mission, Vision and Values

Our Mission

We are committed to compassionate care, and exemplary service, every time, with a focus on excellence in quality and patient safety. We have a passion to serve by using our extensive test menu, state-of-the-art analyzers, and technical expertise. We create value for our patients, employees, customers, and stakeholders.

Our Vision

Our Vision reflects our desire to provide excellence in medical laboratory diagnostics to our community through a wide range of laboratory services in a modern, well-equipped facility. We are committed to delivering a positive service experience to every client by providing them with excellent care and superior service at every opportunity.

Our Values

  • Accountability – We take responsibility for our performance in all our decisions and actions.
  • Competence – Our team of healthcare professionals is the best in their areas of expertise demonstrating the highest level of competence in their Speciality.
  • Commitment – We demonstrates a deep commitment to excellence through professionalism, leadership, and dedication to lifelong learning.
  • Dignity – We believe that healthcare is a social good and community service and that access to healthcare is a fundamental right of all persons.
  • Integrity – We are truthful and honest in our professional work and we are transparent and always fulfill our responsibility.
  • Innovation – We are constantly seeking innovative ways to provide value to our customers.
  • Passion for Quality – Steadily trying to be perfect in all work we do.
  • Team-work – Combining our skills and sharing them for the sake of our success.